This practical course offers an overview of the principles that underpin a professional safety investigation interview with either a member of staff, a patient or a family. The course aligns to the PSIRF guidance on a systems approach to interviews. The course includes:

• Planning and preparing for an interview
• Using a structured hierarchy of questions to facilitate comprehensive, accurate information
• Asking system-focused questions
• Closing an interview

The course takes place as a 3 hour live virtual workshop between 13:00-16:00 and includes interactive activities and discussions.

You’ll also be directed to specific activities designed to extend and consolidate your knowledge.

On completion of the course you will receive a certificate of attendance.