This course is aimed at those who lead investigations and other learning responses and those in Patient Safety Incident Response Framework (PSIRF) oversight roles. The course meets the minimum training requirement of this specific element of the new PSIRF. The course includes:
An introduction to complex systems, systems thinking and human factors
Investigation practice such as interviewing, capturing work as done, use of a systems framework (SEIPS), data synthesis, and report writing
Developing effective safety actions and recommendations
Engaging and involving those affected by patient safety incidents
This is a self-directed online learning course with bitesize modules for you to learn at your own pace. We will hold 6 Q&A sessions fortnightly from Thursday 4 May - Thursday 13 July. These will be held within Canvas via Zoom.
All of the modules will be released on Monday 24 April at 0900 and you are expected to work through the modules at your own pace. Please note in order to receive your certificate of attendance you must complete the whole course, quizzes and surveys by Friday 27 October 2023